Burger King
209 East Norris Drive, Ottawa, IL 61350
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Reviews
Google ReviewsThis burger king is insanely underrated. Idk what they've been doing in here the last few months, but man anytime I want a burger & fries this is my go-to. 10/10 recommend
store put my friends order through without him even finishing, and when he got to the window, they claimed they “couldn’t add anything else to the order at the window” like YES YOU CAN! EVERY RESTAURANT CAN! plus his coke tasted like deodorant!
Used bandaid in my to go bag! Nobody answers the phone. I got someone to answer a few hours later, asked for a refund, they said wait til morning to talk to a manager. This morning after numerous calls with nobody answering the phone, the manager had already left, and the employee who answered told me no refund since it had been several hours since the incident. I was very polite and told them I didn't want to get anyone in trouble, I didn't want to call just to complain, I just thought it was a reasonable remedy to get a refund. For context, the bandaid was at the bottom of the bag, AFTER we eaten our meal! We were gagging. Also the chicken nuggets were dry, clearly under a heat lamp for hours, past quality control. We did not eat those.
Apparently this is what my burrito is supposed to look like. There’s “special sauce on here” but so little I literally can’t see it. The food service here is simply awful. Have some pride in your work. Would rate 0/5 if I could.
Waited at intercom for 15 minutes before someone took our order. Once our order was taken we were asked to drive forward to wait for food. That also took another 15 minutes. One of the sandwiches we ordered was perfectly made and was hot. The other was completely wrong and wasn't what we even ordered and sloppily made. The staff brought our food out while on the phone saying they were short staffed.
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