Jimmy John's
330 East Dakota Street, Spring Valley, IL 61362
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Google ReviewsLove jimmy John but this store is always closing early! Drove 20 minutes here to arrive 30 minutes before closing only to find they were closed. This is at least the 3rd time in several months they've closed early. Very disappointed if you say your open till 9 that means 9 not 830!!!
Food never arrived. Ordered at 4:45, never showed as on the way, so we called at 5:15 they said the driver had just left. 30 minutes later we called back and they couldn’t locate the driver. After an hour, I requested a refund because who knows where the food has been at that point. This is not the first or second time this has happened either. The food is usually decent, but the delivery needs improvement for sure!
Spring Valley night time employees are unintelligent jerks. Delivery driver literally tossed my food and drinks at me, didn’t know either. Called to complain about my husbands sandwich and the worker didnt even ask what was wrong with it until I said “are you not going to ask what was wrong with it?” She said “yeah what’s wrong with it?” So I told her and she wanted to argue lol. Told me to hand the old sandwich back to the driver (health violation) and I said I would be happy to send her a picture of it. So I told them to not come to my house. I literally have the driver on camera just standing on my porch no knock no anything just waiting for me to come to the door. Every time we order from here the KIDS are rude as hell. I would love corporate to call me as I work for corporate through my company and know how to handle stuff like this. Clearly these KIDS don’t.
Always a great place anytime we go there. Recently, had to leave our sandwiches behind, since their credit card processing machine was down. It happens, but they were nice enough to give us brownies. 🙂
Great staff! Very polite and quick with the order. An employee James even went above and beyond. I was in a rush and didn't realize my sandwich didn't come with lettuce(which I would have noticed if I would have opened my eyes.) Just to be nice he added some onto the sub. Thanks again James!
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