Casey's
400 West Norris Drive, Ottawa, IL 61350
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Reviews
Google Reviewsterrible service. took lady 15 minutes to come to counter with a long line. When she came to the counter she was moody and rude.
I normally go to this Casey’s for cheeseburgers and they were out so I asked them to make some cheeseburgers he tells me 10 minutes I wait in my car come back in exactly 10 minutes and there are no cheeseburgers only pizza he says I thought you wanted pizza?? So he tells me another 10 minutes for more cheeseburgers I go wait in my car for exactly 10 minutes come in and he tells me he only made 2 cheeseburgers and they’re already gone… I normally don’t write reviews but I hate wasting a half hour out of my day due to incompetence. why would you only make 2 cheeseburgers??? So they last 5 minutes then you have to make more?????
Ordered a pizza online said it would be ready in 15 mins. Went to pick the 2 pizzas up and only one was ready. The Lady that was making the pizza was not wearing any glove and was on her phone the entire time I was waiting. The other lady at the register was not very friendly either.
The store is always clean and tidy whenever I go in. The selection of products is great and their pizza is very yummy. Gas prices tend to be the lower range when it fluctuates between different companies. The only issue I have with this particular caseys is that the pumps never let me use my card anymore always claiming "insufficient funds" so I have to go in and prepay. It's not a huge deal since the staff are friendly but it's never somewhere I can rely on when I'm short on time and need gas.
Pathetic. Not a single other soul in the store, we order a pizza come in and get something that looks like no one knew how to finish cutting through the middle of the pizza. Now I’m in a hotel room, with no utensils, trying to figure out how to make my son stop crying. Order anywhere else
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